Consultancy

Sales and marketing leadership for hospitality technology

Commercial strategy, go-to-market planning and sales leadership for technology vendors selling into hotels, resorts and hospitality groups — delivered by someone who has carried the number, not just advised on it.

A sector with its own rules

Selling technology into hospitality is not like selling it anywhere else. Buying decisions run through operations, IT, finance and often an owner or management company. Deals depend on integrations with systems the client already has. Pilots turn into rollouts across dozens of properties, or they quietly die.

This division exists for vendors and service businesses navigating exactly that: teams with a capable product and an unpredictable pipeline, or a commercial function that has outgrown how it was originally set up.

Practitioner, not observer

The advice comes from operating experience in commercial leadership roles in the sector — owning targets, running teams, negotiating contracts and sitting through the procurement processes involved. Engagements are built to leave a working commercial function behind, not a slide deck.

Services

Where we help

Commercial strategy

Deciding which markets, segments and deal sizes are actually worth pursuing, and what the commercial model should be.

  • Market and segment prioritisation
  • Pricing and packaging review
  • Revenue planning and forecasting

Go-to-market planning

Turning a product into a sellable proposition, with the positioning, materials and process to take it to market.

  • Positioning and value proposition
  • Sales collateral and messaging
  • Launch planning and execution

Partner & channel development

Building the reseller, referral and integration partnerships that carry hospitality technology into new markets.

  • Partner programme design
  • Channel recruitment and enablement
  • Referral and commission structures

Bid & RFP support

Support through the tenders and procurement processes that hotel groups and management companies run.

  • RFP and tender responses
  • Proposal and pricing structure
  • Presentation and pitch preparation

Key account management

Getting more from the clients you already have — renewals, expansion, and relationships that survive a change of general manager.

  • Account planning and reviews
  • Renewal and expansion strategy
  • Escalation and recovery of at-risk accounts

Interim sales leadership

Hands-on commercial leadership on a fractional or interim basis, for teams between hires or entering a new market.

  • Fractional sales director engagements
  • Team structure, targets and process
  • CRM discipline and pipeline hygiene

Engagement

How consultancy engagements run

Assess

A short diagnostic of the pipeline, proposition and commercial process, with findings stated plainly.

Prioritise

We agree the two or three changes that will move revenue, and deliberately park the rest.

Implement

Working alongside your team on real deals and real material — not from a distance.

Hand over

Process, documentation and training so the function keeps running once the engagement ends.

Pipeline not where it should be?

A short, honest conversation about where the commercial function is stuck usually identifies the problem faster than a formal proposal process.

Arrange a conversation